Top Moving Questions

Frequently Asked Questions

The earlier, the better. The more lead time you can give, the more likely we will be able to meet your preferred delivery schedule.

Professional Movers is happy to provide you with a free estimate for your move. This includes a pre-move survey at the location you are moving from and the amount of goods to be transported. Allowing for a proper survey will help us accurately determine the amount of time necessary for your move as well as the amount of van space required for your goods.

Charges for local shipments are generally calculated on an hourly basis or flat fee.

Keep in mind that estimates (household goods surveys) are only guidelines. On interstate shipments, you must pay the total charges as determined by the actual weight of your shipment, the distance it travels, and the services that you authorize or which become necessary to handle your shipment.

This depends on many factors, such as the time of year, weather conditions, size of your shipment, time required to load and unload, and the direction and distance your shipment is traveling.

Not all movers are licensed to transport goods.  Choosing a licensed, bonded, and insured mover such as Professional Movers provides you with the best possible protection should anything unexpected happen to your property. Professional Movers also has Worker’s Compensation to protect our career employees.

 

Payment to Professional Movers can be made by one of the following methods: cash, traveler’s check, money order or cashier’s check. In addition, the American Express® Card, Discover Card, Visa® or MasterCard® can be used to pay for interstate moves only, with advance approval required prior to loading (unless other billing arrangements have been made). Personal checks are accepted with preauthorization.

In the rare event that there is loss or damage to your goods during your move, Professional Movers can file an insurance claim to help you recover financially for any loss or damage. You may also choose to consult with your insurance company representative to determine your own level of coverage.

 Most people prefer to have their household possessions, especially fragile items, professionally packed by a moving company. However, if you decide to pack these items yourself, remember that the basic principles of good packing include wrapping the items individually, providing plenty of cushioning and making sure that are packed in a sturdy container with a lid.